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Shipping and Return Policies
All domestic orders over $100 currently qualify for free shipping!
Free shipping is only available on orders over $100 shipping via USPS Priority Mail within the United States.
*We can ship UPS upon request!
Please read on for information about our shipping department and FAQ.
Our shipping department is open Monday-Friday, 8:00am to 3pm Mountain Standard Time.
Once your order is placed online, your credit card will be charged the cost of the product and shipping. Colorado and Boulder County/City Residents will be charged Sales Tax.
Your order will be sent within 24 hours of processing.
- USPS First Class Mail
- USPS Priority International
- USPS Express Mail International
As an international customer, you may choose any one of these options for shipping your package at checkout. To calculate shipping cost and expected delivery time, please visit the website of the carrier you wish to use. Your package will be shipping from Boulder, Colorado.
For specific information regarding international shipping to your address via USPS, please visit the USPS website. We cannot assume responsibility for packages that are lost during shipment that do not have insurance coverage. If you wish to have insurance coverage on your package please select Priority Mail Express International (This option insures up to $200). Please Note: Certain shipping options like First Class Package does not offer tracking, insurance, etc. when paid for. Priority Mail International does include a tracking number but does not include insurance. We highly suggest using Priority Express, as too often International packages are being delayed a long time in customs or being lost.
If a received item is not in its appropriate condition you will be contacted and other arrangements will be made. Please do not leave your item in a vehicle, as excess heat will damage products.
All refunds will be processed less 5% of the original payment amount.
MEET TIMOTHY LONG!
Timothy Long is the founder of Long Natural Health. Get to know him and how he can help you with any of your health questions!