Shipping Rates & Policies

FREE Shipping On All U.S. Orders Over $49!

Only $4.95 for Shipping on all Other U.S. Orders 

 

Long Natural Health offers free shipping to all customers within the United States, by USPS First Class Mail on orders over $49. 

Tracking information will be emailed to you when your order ships.

To view all shipping carriers & rates, please place the items you wish to order in your cart and proceed to checkout. Once your shipping address has been entered, all available carriers and rates will be displayed. 

Domestic Shipping & Handling Times

Carrier & Service Order Processing Delivery Time
USPS First Class Free 1-2 Days 3-5+ Days
USPS Priority Shipping 1-2 Days 2-3 Days
USPS Priority Express 1-2 Days 1-2 Days
FedEx 1-2 Days Depends on Your Address & Selected Service


We suggest choosing USPS Priority or Express Shipping during hot weather for items that are sensitive to heat (especially items such as Progest E, oils and probiotics).  

Insurance

Our free U.S. First Class shipping is not insured.

U.S. Priority Mail has $50 max insurance included.

U.S. Express Mail has $100 max included.

Customers can request extra insurance and/or signature required when ordering by phone.

International Shipping & Handling Times

Carrier & Service Order Processing Delivery Time
USPS First Class International 1-2 Days 7-21+ Days (Not Guaranteed)
USPS Priority International 1-2 Days 6-10 Days*
USPS Priority Express International 1-2 Days 3-5 Days*
FedEx International Economy 1-2 Days Typically 5 Business Days
FedEx International Priority Express 1-2 Days Typically 1-3 Business Days
DHL Call or Email Us Call or Email Us 

USPS First Class Package International

7-21+ days. This is NOT a guaranteed or insured service and is purchased at your own risk. This service has poor tracking once the parcel leaves the U.S.

We strongly recommend Priority Express or FedEx if you want proper tracking and insurance.

USPS Priority Mail International*

6-10 business days. Actual number of days may vary based on origin, destination, and customs delays. Automatically insured up to $200 for loss or damage. 

USPS Priority Mail Express International*

3-5 business days. Actual number of days may vary based on origin, destination, and customs delays. Tracked and automatically insured up to $200 for loss or damage. Express Mail is the fastest, most reliable US Mail option. 

FedEx International Economy

A day-definite, customs-cleared, door-to-door economy service. Transit time is typically 5 working days, backed up by the FedEx money-back guarantee.

FedEx International Priority Express

Approximately 1-2 days depending on your country and address. FedEx is the best option overall, the best tracking, and the fastest at getting through customs.

DHL

Call or Email Us. Unfortunately our checkout does not support DHL at this time, but we can place a manual order for you using DHL if you contact us directly. Typically, DHL is more cost-effective than FedEx, and is an excellent international service. 

 


Long Natural Health is not responsible for lost, stolen, damaged, returned or undelivered mail. By agreeing to the terms and conditions the customer assumes full responsibility for their order after we hand it off to the shipping carrier.

International customers assume full responsibility for all customs fees and duties, as well as regulations and restrictions. Our prices reflect the cost of goods and shipping fees only.

**We do not accept international returns.**

 

Back-Ordered Items 

If an item you purchased is on backorder, we will contact you to discuss your options, especially in situations where it is unclear when items will be back in stock, or if we have equal or better options in stock. If we are unable to reach you within 7 business days, the backordered item(s) will be canceled and refunded. We will make every effort possible to contact you before canceling your order.

If an item you purchased is backordered, you may proceed with one of the following options:

1. We will hold your order until the backordered item becomes available and will ship it then.
2. We will cancel and refund you for the backordered item and notify you when the item is available again. 
3. If you ordered multiple items we can ship the in-stock items at the time of purchase and drop ship the back-ordered items separately once they become available. This option may incur an additional shipping charge.

Drop Shipped Items

If an item you wish to purchase is only available through drop ship, please contact us so that we can place the order for you manually. Drop shipped items can ship the day of purchase if you agree to pay the shipping rates of the supplier. If you are willing to wait for the product to ship, we will put it on our next purchase order and ship it to you following our normal shipping rules.